Third Reality

Third Reality, Inc.

About this app

THE SIMPLIEST PATH TO A SMARTER HOME
Take complete control of your home or apartment’s switches and lights from anywhere with smart devices from RealityHome Series.
 
-  Third Reality Smart Switch any existing switch into a smart switch
-  Third Reality Smart Hub connects all your Third Reality devices to your home network
-  Set lights to reflect your mood with Third Reality Smart Bulb
-  Use Third Reality App to configure and control your smart home
 
Third Reality App FEATURES
 
-  Configure Third Reality Smart Hub to communicate with your home network and connect all 
   Third Reality devices
-  Add, name and configure Third Reality Smart Switch and Bulb
-  Group multiple devices to control from your smartphone with one button
-  Create timers to control lighting schedules
-  Connect Amazon Alexa or Google Home voice assistants to manage all your devices 
   with voice commands

Ratings and reviews

Doesn't pair with Third Reality switches. Just says "no device found" over and over again. If I resolve the problem I will update this. If not, I've returned the devices. Update: Reached out to support, and they recommended I reset the hub. The reset button didn't work, but I unplugged the hub and deleted it from the app. I then re-paired the hub and the switches successfully. However, this app does not provide any troubleshooting; I'm updating my 1-star to 3-star.

Based upon other reviews from today, I am not the only one having an issue with the app (and therefore hardware). I can't log into the app, reset my password, or create a new account, which means my switches are now useless, as my Google home cannot communicate with it. This is a bummer, especially after it's worked without issue for about 2 months. Hope there's a fix soon.

Possibly the Sept 25 update or Maybe since the last AWS network issues this has gone in the toilet. One hub , 3 light switches. Skills with Alexa no longer works. This app is hit or miss now. Today it says servers are down. Yesterday only 2 of 3 switches worked, but the app sees the switches and knows if they are on or off. Manually toggling a switch shows in the app. I can't trust the app to turn outside lights on or off now. Especially off. That's a bullseye for thieves.

What’s new

Fix bug for pairing device.