Loop EV Charger

Loop Global Incorporated

About this app

Only the Loop EV Charger app allows you to find charging spots stations, see if they’re available and start charging. Connect to Loop and control your expenses on EV charger.

Ratings and reviews

It is the buggiest, most frustrating, least effective app I have ever seen for any charging system. My God is this thing broken. It won't stop the charging, it sometimes doesn't take from the amount that is in your account or will need to be started multiple times to work (yep, it will charge you every time), and the sorry excuse for qr codes they use never work. Honestly, if I could give 0 stars, i would.

Customer service usually responds immediately, as I have to send multiple help requests when attempting to charge. It usually takes approximately an hour to use the app, uninstall and reinstall the app, receive an error message on every.single.click, even if the button does actually work. I have been trying to charge my car for over a week. To be fair, this time things might have been affected by flooding in our area. But the app is an absolute nightmare & very likely THE most problematic, ever.

It was not clear if I could directly charge my car or had to "put" funds. I could not process without put. Loop now has money in my account that i will never use. It took several tries to get a charge started, and the display on the Trutium is not useful to see the initial progress. After hitting activate and start on the app, I still had to hit start on the charger. Don't use this app. Just pay by card.

What’s new

Crash Fixes & In-App Update Flow