
Dustin Hartman
have yet to get a good experience through this app yet. Every time a request comes in, with the tiny amount of information you get you ha e to try and quote parts and labor for a job at an estimated distance with no way of calling the driver or dispatcher directly. when you do bid out the job your app is completely locked until the driver accepts it and ONLY then. Also when I tried calling, it connected me with a fishy sounding person that was apparently with Rig, not the driver.
Rig Technologies, Inc
June 17, 2025
Hi Dustin, the initial information is not detailed because drivers are not sure of the information. Most times we recommend you put in the cost of a callout to diagnose. Once on site, you can adjust the price to add parts or additional labor. After an offer is accepted you can call the driver, before that you can call Rig for information.

Larry Debenedictis III
Great company, very good communication, fair pricing, and an actual person answers the phone when you call and gets you the right mechanic to fix your unit. My company has worked with them for several years now and have always had great experiences.
2 people found this review helpful
Rig Technologies, Inc
November 7, 2024
Thank you Larry! We cherish the partnership!

Jake Reisewitz
great app, had some issues in the beginning but was always resolved promptly. Great support team and great dispatch team. Could see this app gain alot of traction in the near future.