![](https://play-lh.googleusercontent.com/a-/ALV-UjXwkdVyie1xH04yMYH64cIr5eimH7-TYN6DONWRJ_evFu1--1Ns=s32)
Success Omoruyi
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This app is near to perfect in most of the services they offer. But most times they delay alot before crediting the bank account when withdrawal is made from the app and then again I think their roqq'n'roll spin wheel is just an option there for fancy because I keep getting the gems needed to use the spin wheel but everytime I try to use it it just doesn't work, it keeps saying; "hang tight, our wheels are taking a short break. They'll be back for more spins soon". Many months It hasn't changed
2 people found this review helpful
Dear Success Omoruyi,
Thank you for your feedback! We're thrilled that you found our service "perfect." At Roqqu, we strive for excellence and aim to exceed expectations. If there's anything else you need assistance with or if you have any more feedback to share, please don't hesitate to let us know.
Best regards,
~OA
![](https://play-lh.googleusercontent.com/a-/ALV-UjVvL_4mYBIV7zQe5WBdsZg3QYLCeDdYD1vUSXvfyQozvHCBMgIsRw=s32)
Frank Osademe
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your new update app is rubbish, I can't go beyond the new stupid feature asking for username. I was stuck in there all day, pressing the continue option button for hours after inputting the username on the box. you guys should fix this nonsense. B4 the updating the app, I can't verify my bvn I did the 3seconds video verification for days I couldn't get verified. There's a lot of issues with the app.
3 people found this review helpful
Hello Roqquian, kindly note that the app is effective. For the verification issue kindly ensure you have a good network connection and if the issue persists please reach out to us via DM on any of our verified social media handles below:
X - @roqqupay @roqqulivechat
Instagram - @roqquhq
Facebook - @roqqu
![](https://play-lh.googleusercontent.com/a-/ALV-UjW0BcCd3k40FATNd3zT138v69imYq4WpOuUCN_5U2diIqUqG7Yb=s32)
akpofure praise
This app have really been terrible since I downloaded it, I have been trying to verify it for weeks now but its not working, the worst of all I have deposited in it already, they never asked for verification while I was depositing but they asked before I should withdraw still yet they won't allow someone to verify his/her account. I'm beginning yo see this app as a scam
Dear akpofure praise,
We apologize for the frustrating experience you've had with our app recently. We understand your concerns regarding verification and the deposit process, and we assure you that we take these matters seriously.
Please send us a DM via Twitter - @roqqupay Instagram - @roqquhq Facebook - @Roqqu
Best regards,
OA