![](https://play-lh.googleusercontent.com/a-/ALV-UjWq7SWQZl91thRZP4krvGt98aSabs55MbYP0wbHjB9-t-3VBmmc=s32)
Azhar Khan
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Re-evaluating my review after 2 years of usage. The app has some good features like tracking trip details, viewing live location of the cab, calling the driver, and submitting feedback about the trip. However the app is very slow and sometimes the phone app hangs (Android). The worst thing is when it hangs, it crashes the phone. There are other cab apps which work fluently like Uber, Ola. The team should optimise the app and fix performance and stability issues ASAP.
1 person found this review helpful
Dear Azhar,
Thanks a lot for your rating and support all along. It is delightful to hear such positive words and it’s always a pleasure to serve our users. We will keep working to provide a good user experience. You can follow us on Facebook, Twitter, and LinkedIn to get the latest information. Keep using our app :) Any suggestions are welcome.
![](https://play-lh.googleusercontent.com/a-/ALV-UjW9r-z1tlFW7Qn_LLdT844wTnJWtUZUxznu88SzQEf4mX5BUPDznQ=s32)
Harshit Mathur
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Mandatory driver rating is frustrating and only shows a feedback section if the rating is 4 or 5 stars. Even then, another pop-up to confirm submitting the feedback is bad user experience to say the least. The app frequently crashes and is incredibly slow. We are often stuck on the loading screen and need to restart the app to get past it
![](https://play-lh.googleusercontent.com/a/ACg8ocJW87CoLys1j4EByDoFlPcQasuWb6MM-pCNmQji-RVD1a1Emg=s32-mo)
E Vijay
The process to take a simple last mile company shuttle has just been made complicated. Just a profile specific QR code and a single scan is more than enough. QR code scanning stuck on windshield and in sunlight is buggy, booked checkin not reflecting in drivers mobile, you can only take a shuttle only if you have booked a specific timed one and even though a earlier shuttle has space and available, you are not allowed to take it are all areas to improve
5 people found this review helpful