Service Autopilot

Service Autopilot

About this app

Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity.

Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business.

Service Autopilot will help you:
1) Grow your business
2) Organize your business
3) Maximize the profits of your business

Mobile Features (partial list):
• Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments.
• Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more.
• Leads & Estimates – create leads and quickly generate estimates for prospects or clients.
• GPS Tracking – know where you team is and for how long.
• Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time.
• Signature Capture – capture signatures for work orders and invoices that require approval.
• Text Message and Email – send appointment reminders and job updates to your clients.
• Credit Card Processing – get paid at the job site and accelerate cash flow.
• Image Capture – take and send job site before and after pictures.

Additional System Features Include:
CRM
Full two-way QuickBooks sync
Advanced Scheduling
Routing & Mapping
Job Costing & Reporting
To Do and Call Management
Estimating
Integrated Websites
Invoicing & Billing
Credit Card Processing
Time Tracking & Time Cards
See our website for a full list

Continued use of GPS running in the background can dramatically decrease battery life.

Ratings and reviews

This app was great when I started using it last year. Unfortunately, that has changed. For some reason it keeps telling me that I'm not connected to the internet. I can't sign in and I can't mark off completed jobs. To be clear, this happens with full 5g signal. If I wasn't connected to the internet, then my other apps wouldn't work, either. It is really frustrating. If this gets fixed, I'll be happy to change my review. To help you with this, I am using a Samsung Galaxy S22 Ultra.

This really is a horrible mobile app. It's glitchy, difficult to use, job notes frequently don't show up, runs very, very slowly, crashes constantly and just overall sucks compared to its competition. If you're already locked into Service Autopilot, I suppose you don't have much choice in using this godforsaken app but if you're still deciding which management app to use, I strongly recommend looking at other options.

If the app worked properly, it would be great. However, it constantly locks up and has to be completely shut down and restarted to continue working. After viewing an invoice for a job, the app will freeze. If I choose to not view an invoice after completing a job, the app will freeze. It has limited features compared to the website, which makes things like editing invoices to remove items impossible. I find myself having to restart the app multiple times in a day which is a huge waste of time.

What's new

- Bug fixes and improvements.