Sindija Grosberga
I seriously have to pay for the registration? On Bolt Drive app the registration was for free, same for CityBee and OXdrive. Here I have to pay even before I can try the scooter and see if it will be suitable for me. That's really annoying, as a student I don't want to waste my money on something like that.
Ivan Zhuravlev
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Good concept, terrible customer service. Everything was going fine until one day the app says "you have unpaid invoice, can't use the app". So I went through my payments where it clearly says that the payment was successful. Have since contacted the customer service several times by email and phone, sending payment proofs etc. All they do is promise to call back, but it never happens. I have received 0 responses on my 3 emails. Edit: Your response makes me want to put 10 more 1-star reviews
16 people found this review helpful
Eterna Elect
October 14, 2020
You have an unpaid invoice in the amount of 3.80 euro from 14 August 2020
Miku Laitinen
Downloaded app, read all the terms (took me a long time), signed up, received an invoice of 1,99 € which ... you can't pay. The invoice page opens with multiple devices, but there is no button you could click to pay the invoice, nor a bank account number. I contacted their customer support and there's no answer in a week. And now they have the audacity to send me a reminder invoice? What is this?
6 people found this review helpful
Eterna Elect
July 30, 2021
We have made significant improvements to our SKOK app and we invite you to use it and evaluate the changes!