3.9
1.08K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Discover seamless healthcare with Smart Access!, the groundbreaking app by Smart Applications International Transforming medical access into a virtual experience, Smart Access enhances patient engagement, offers healthcare on the go, and streamlines onboarding for insurers. Say goodbye to cumbersome cards and hello to instant access and transparency in your medical cover.

Smart Access Features:

- Advanced Instant Onboarding: Welcome new members seamlessly with zero delay. Smart Access enables immediate activation through our state-of-the-art digital platform, completely eliminating the traditional wait for physical cards and ensuring only genuine members utilize the medical cover.
- Comprehensive Management Dashboards: Track, analyze, and optimize medical scheme performance with comprehensive real-time data analytics. Empower HR and Wellness Managers to design and champion data-driven wellness programs based on detailed insights.
- Seamless Cross-Border Coverage: Experience truly borderless healthcare services across Africa. Smart Access facilitates sophisticated medical scheme management with privileged access to an extensive network of certified medical providers integrated with the Smart system.
- Intelligent Real-Time Benefit Management: Transform benefit management at the point of service with our advanced automation. The Smart system intelligently processes and deducts service costs from member benefits in real-time, maintaining perfect transparency while maximizing operational efficiency.
- Advanced Online Preauthorization: Experience a fully digitized preauthorization process enhanced by artificial intelligence. Receive instantaneous notifications for approvals through our sophisticated communication system, fostering seamless interaction between scheme administrators, members, and healthcare providers.
- Revolutionary Cost-Effective Solutions: Maximize financial efficiency with Smart system's cutting-edge implementation strategies, delivering substantial and measurable savings for medical schemes through advanced cost optimization algorithms.

For Healthcare Providers:

- Next-Generation Member Identification: Utilize state-of-the-art biometric (fingerprint) identification technology for instantaneous and foolproof member verification, dramatically enhancing service delivery efficiency and security.
- Comprehensive Benefit Verification: Implement foolproof service provision with our advanced real-time benefit verification system, effectively preventing unauthorized or excessive utilization through sophisticated monitoring algorithms.
- Enhanced Process Optimization: Significantly boost patient volume and accelerate bill settlements through our revolutionary patient experience management system, designed to maximize operational efficiency.

For Members:

- Advanced Utilization Analytics: Access detailed medical cover utilization metrics directly through our intuitive app interface, enabling data-driven healthcare decisions through comprehensive analytics and insights.
- Intelligent Family Coverage Management: Experience seamless management and verification of coverage for all family members through our sophisticated family management module, ensuring comprehensive healthcare oversight.
- Geolocation Services: Navigate the healthcare landscape effortlessly with our advanced provider location system, featuring intelligent navigation assistance via a Google Maps integration.
- Unified Cover Management: Streamline your healthcare experience with our revolutionary multiple cover management system, allowing seamless access and control of various medical covers through a single, intuitive platform.
- Comprehensive Wellness Information: Stay at the forefront of health knowledge with access to curated wellness information and trending health topics.

Experience a new era of healthcare with Smart Access, where efficiency meets innovation, ensuring unparalleled service delivery across medical schemes and healthcare providers.
Updated on
Oct 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.8
1.07K reviews
Delilah Joseph
October 29, 2025
this app is actually inaccessible. it doesn't do basic things it says it does so you are literally just pressing buttons that don't lead anywhere. their support team is even more useless. they either don't pick your call or read and don't respond to messages. you actually wonder why they even have it. you are better off looking for another provider who will actually provide assistance, some onboarding beyond a short useless uninformarive email, and an even more worthless "support" team
3 people found this review helpful
Did you find this helpful?
Smart Applications International Limited
November 6, 2025
Hi Delilah, Thank you for your feedback—we truly appreciate it. If you need further assistance or have any questions, please reach out to us on WhatsApp at +254 718 222 000 or +256 703 251 525. We're here to help! Best, Smart Applications International.
Emmanuel Kipkorir Kirui
November 6, 2025
App couldn't even work😃😃loads for a very long time. I couldn't even register, sign in or even reset my password. It keeps timing out. Second update 😃😃, I used this app at midnight and it worked flawlessly. I'm gonna add a second star
Did you find this helpful?
Smart Applications International Limited
November 6, 2025
Hi Emmanuel, Thank you for your feedback—we truly appreciate it. If you need further assistance or have any questions, please reach out to us on WhatsApp at +254 718 222 000 or +256 703 251 525. We're here to help! Best, Smart Applications International.
Sherrie Conso
November 8, 2025
writing to appreciate the excellent assistance Mark Kamau gave while I was stuck at the hospital as I struggled to get the OTP and was chatting them. It was very helpful of him to go all out and reach out via call to ensure I was all set to begin treatment 👌. Thanks for not leaving the chat without assisting me from end to end which was very bad of Daisy if it was someone dying they'd be dead by now. it's not good to dismiss an issue if it's not resolved.
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What’s new

Updated security features.

App support

About the developer
SMART APPLICATIONS INTERNATIONAL LIMITED
lamech.dete@smartapplicationsgroup.com
Mama Ngina Street, International House City Centre Nairobi Kenya
+254 712 787921

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