
S. Sylvia
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Update: My 1st review was 1 star; my 2nd review was 4 star... were back 1 star with this review. With the most recent app update, I can barely get the app to open and when it does, it no longer gives me the option to use my finger print (even tho I turned that feature on). When I try to set up a passkey, I get an error message. So when it finally does open I can only log on using the password. Super disappointing.
5 people found this review helpful
Fall River Municipal Credit Union
April 25, 2023
Hello Ms. Sylvia,
Thank you for your feedback regarding our new digital banking application. Member security is very important to us and we would like the opportunity to discuss how the new functionality works to secure the app. Please contact us at your convenience at (508) 678-9028.

Eric Medeiros
Such a shame. They ruined a great app with this overhaul update. So many features now don't work anymore and you can no longer use your fingerprint to log in. Its shows on the main screen but Theres no setting to enable it. I will be removing all of my money out of savings/checking accounts and move to another bank. This is the last straw for FRMCU!
2 people found this review helpful
Fall River Municipal Credit Union
April 21, 2023
Hello Mr. Medeiros,
We are sorry to hear you had a frustrating experience with our new digital banking application. This upgrade is intended to provide enhanced functionality and an optimized experience for FRMCU Members. Please contact us at (508) 678-9028 to discuss the biometric functionality along with other enhanced features.