Mi Pepephone

4.3
15.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Not only should our rates improve over time, but our app should too. Here are some of the features we've been working on and that are now available to you:

- Check your calls made, SMS messages sent, and data used. You can filter your usage, differentiating between national, within the EU, or outside the EU, and set usage alerts. Remember that you also have a widget that lets you see your daily usage without having to open the app.

- Access your bills and download them as PDFs if needed.

- Modify your account information and personalize your lines by adding an alias to each one.

- Change your plan to one that better suits you.

- Add extra lines or add Netflix, Prime, and/or HBO Max.

- Change your fiber service address without having to call us.

- Purchase additional data bundles or other services like our fiber optic or 100% green energy and/or PepeTV.

- Activate or deactivate the Roaming service.

- Block your SIM in case of loss or theft.

If you've read this far, I imagine you're interested in our app, and I encourage you to download it and rate us once you've tried it.

If (App.Mi.Pepephone == meets.your.expectations) { leave.us.a.comment() } else { leave.us.a.comment.also.always.helps() }

Thank you!
Updated on
Nov 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
15.3K reviews
Jon Lindsay Miles
December 9, 2022
The application works reasonably, not so the service using it: if a business threatens to charge you for the return of a router which is already in their hands, and even when this is admitted refuses to reimburse the cost of an expensive international phone call made to try to avoid paying for the company's mistake, it's not a business I can recommend.
2 people found this review helpful
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Pepephone
December 10, 2022
Buenos días. Siento las molestias, mis compañeros pueden ayudarte con cualquier duda que tengas desde Redes sociales como Facebook, Twitter, Instagram o WhatsApp https://ppph.es/WhatsAppATC. Gracias por ayudarnos a mejorar.
Simon Sinclair
January 6, 2021
Brilliant! This app tells me everything I need to know. Always up to date and enables you to change tariff at a touch. How other companies could learn from the Pepephone experience!
5 people found this review helpful
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Pepephone
January 11, 2021
Mil gracias, Simón. ¡Nos encanta que estés satisfecho!
A Google user
July 2, 2019
Not very good design or functionality. Besides that you have to sign in again EVERY TIME the app updates. VERY ANNOYING. IT IS 2019. YOU CAN DO BETTER! Dev's: You replied but this has been broken for years. I have over 200 apps on my phone, am always trying out new apps, and this app is the ONLY one I have ever had a problem with.
5 people found this review helpful
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Pepephone
July 2, 2019
Hola, Marc. Con la nueva actualización de la app si introduces tu huella la primera vez accedes automáticamente el resto de veces. Si quieres que la app te la pida de nuevo basta con cerrar la sesión. Al ser una app orientada a la consulta de datos móviles hemos evitado solicitarte huella cada vez que accedas. Tomamos en cuenta tu sugerencia ;)

What’s new

En esta versión mejoramos el proceso de pago de facturas, incorporamos la opción de recibir los contratos por correo electrónico, actualizamos el diseño de la sección de consumo y realizamos varias mejoras destinadas a incrementar el funcionamiento general de la aplicación.

App support

Phone number
+34911333212
About the developer
PEPEMOBILE SL
app@pepephone.com
PASEO DEL CLUB DEPORTIVO (ED 8, PQ EM) 1 28223 POZUELO DE ALARCON Spain
+34 684 06 05 25