
Rich C.
Took a little finagling but I did get it to connect, the connection is working very well. I really hate the nag screen every time I use this to turn on my blanket, it tells me the heat setting will be lowered below 5 if I don't press the check mark button on the bed controller within an hour. Is it so hard to have a checkbox that says, "Don't show this message again." Also, I had a routine set up that I turned off for the summer, I went to go turn it back on and it's gone...why?
2 people found this review helpful
SEG Products
November 18, 2024
Hi Rich - Thank you, we appreciate your feedback. We will inform our team of your recommendation.
If you are still experiencing any issues, please reach out to our support team here: https://sunbeamhome.com/en/contact-us

Julia Duquette
Was able to pair okay. And I can control levels. I've only been able to use the app to turn it on once. And the schedule is broken. I set one time and it errored right after though it did turn up the temp when I went to bed early which was annoying and I can't cancel or change the schedule now because the page is an error page it won't even try to load. They really need to work on the app before promoting it on the box! Still like that I can change the temp from the phone tho.
16 people found this review helpful

RC Maples
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App doesn't recognize Bluetooth is enabled and can't auto connect to our heated blanket. Following instructions for manual pairing doesn't work because the app doesn't list bedding anywhere... Even though its in it's name. EDIT: after *manually* going into the system settings for the app and enabling 'find nearby devices', I was able to pair. 1 star is still accurate, I enabled every permission the app prompted for. It wasn't until I read other reviews that I found how to make it work.
8 people found this review helpful
SEG Products
April 1, 2024
Please reach out to our support team through our online form https://sunbeamhome.com/en/contact-us
and we will help you troubleshoot the issue you are encountering.