
Steven Altheide
Another Blackstone Failure - the smoker and pizza oven had incorrect instructions, wrong parts, and cheaply made. The App is the same. Wi-Fi connection is archaic and manual and doesn't work, Bluetooth connection reaches 10 feet. Great since these are supposed to be outside. App stalls, freezes, errors out. I have to force stop Everytime I use it. I have uninstalled and reinstalled three times. What a bogus app and company.

David Smith
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It kind of works, now! As of 8/18, the application works to some degree.. as long you don't rotate the screen or let the screen ever time out. Does not appear to be compatible with WPA3 settings at this time. If you're having issues, it might be router settings. I had to set up a guest network with WPA2 security, without a VPN, and it worked. Again, so long as I did absolutely nothing to disturb it... so like, for 30seconds at a time.
1 person found this review helpful

Richard Abowd
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App setup process is not clear. The code is on the smoker display and it took me a minute to figure out. You have to register in app even if you already registered. Once I got it set up and started smoking it worked until I went back to the app a few minutes later to check. It lost connection and I can't get it to connect. I'm not turning off the smoker to try a restart with meat on the grill. I'm using a bt thermo and deleting the app. Waste of a wifi connection and I'm sure I paid for it.
7 people found this review helpful