The Pocketpal

YourTouchpoints

About this app

When employees need healthcare – especially in an emergency or critical situation – they rarely think about the most cost-effective way to get the care they need. Most often, they simply do what they’ve always done; which could mean an unnecessary and expensive trip to the ER when their needs could have been met just as well by a telemedicine provider.

The Pocketpal is there when employees need it most. It eliminates confusion that causes poor decisions, expensive and time-consuming claims issues, and, ultimately, employee dissatisfaction with their benefits.

The Details
The Pocketpal contains benefit plan details, personal documents, and important resources like carrier websites and phone numbers. It stores their benefit ID cards and plan-specific information about doctors, facilities, pharmacies and prescription drugs. There is a place for keeping notes, plus specific resource information and key contacts in the event employees have questions about their benefits.

Employers can add custom buttons for things like telemedicine, prescription drug discount sites, and other information they want to share with employees and their dependents. The Pocketpal also has a built-in-message center allowing employers to communicate with employees using push notifications.

Ratings and reviews

I don't like this app. It keeps kicking me out when I get to the photo cards section. It takes me all the way to create account and doesn't recognize the company ID. I have to uninstall and start over only to kicked out at the section. Useless.

My doctors office sent a link. It requires birth date, but the it says I can't logon or c something. I go to thecapl directly to create an account and it shoes a different company. Very confusing.

I can't open and view my paycheck stub that my company linked to this app. The rest of the app on I never use.

What's new

Fixed camera