Ascott Star Rewards: Book Stay

3.6
349 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Unlock exclusive offers and the best accommodation deals when you book direct with Ascott Star Rewards (ASR), Ascott’s loyalty programme.

Book your Stay at Destinations around the World
With the Ascott Star Rewards mobile app, select from over 400 participating properties spanning 14 brands across more than 120 cities for your upcoming stay. What’s more, access the latest travel inspirations to plan ahead for your next adventure.

Participating Brands
Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello.

Exclusive Deals and Offers
Be amongst the first to experience our newest properties with opening offers, app exclusive deals and stay vouchers; whilst earning reward points for all eligible stays.

Manage your Loyalty Membership
Seamlessly navigate your loyalty membership, keep track of upcoming stays and effortlessly manage reservations and stay preferences.

Convenience on the Go
Check-in on your mobile while on the go, and activate your mobile room key for access to your accommodation and facilities within the property.

Chat with Us
Connect with us via mobile chat or engage with like-minded residents during your stay.

Download now to Stay Rewarded."
FEATURES
• Find out about the latest promotions and deals for your business and leisure travels
• Book and manage your reservations easily on the app
• View your ASR membership tier status, point balance, account history and more
• Enjoy greater convenience with app features such as mobile check-in, check-out, in-stay requests and more

Not an ASR member? Sign up via the app to book, earn and redeem ASR points for your stays.
Updated on
Oct 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Photos and videos, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
342 reviews
Gennaro De Lucia
September 27, 2024
Since last update the app doesn't work anymore, at this end. Login messed up, not possible to retrieve reservations. Hence, also managing them it's not possible. I have uninstalled and reinstalled the app several times, including change of pw. Login onto the website possible, but nothing else ... please, repair.
2 people found this review helpful
Did you find this helpful?
The Ascott Limited
October 2, 2024
We sincerely apologize for any inconvenience caused. To assist you better, please share your experience with us at feedback.app@the-ascott.com, including your device type, phone version, and membership number. We look forward to your response!
N
October 18, 2024
Just like the Ascott website - this app is an unmitigated disaster. It is like they have nobody test it even for 5 minutes before putting it out. Almost nothing works as it should.
Did you find this helpful?
The Ascott Limited
October 18, 2024
We sincerely apologize for any inconvenience caused. To assist you better, please share your experience with us at feedback.app@the-ascott.com, including your device type, phone version, and membership number. We look forward to your response!
Jonat NSY
October 30, 2024
Unstable app. Load very slowly and booking unable to complete
Did you find this helpful?
The Ascott Limited
November 1, 2024
We sincerely apologize for any inconvenience caused. To assist you better, please share your experience with us at feedback.app@the-ascott.com, including your device type, phone version, and membership number. We look forward to your response!

What's new

Update today to explore the newly enhanced Ascott Star Rewards App! You can now browse as a guest and join as a member to unlock app-exclusive rates. Enjoy a seamless booking experience and get ready for your next adventure!



What's New?

• Performance improvements and bug fixes for a smoother, faster app experience
• Enjoy a complimentary Silver Tier upgrade on your first login in the Ascott Star Rewards app