
A Google user
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As such, it seems to be a good app. But there are not a lot of active members, maybe because the subscription price is quite high?? So there are not a lot of reasons to sign up in the first place. You can only write a message (apart from some set one liners) if you subscribe. Maybe offer some one month specials, to get more people to sign up? In answer to yr reply: there was once a special for 20% off, but when I clicked on it, it said it was not available in New Zealand! PS: the name is "Bee"!
53 people found this review helpful
Dating Lab Limited
March 16, 2020
Hi Ben, please get in contact with our support team via email at support@tdlconnect.com so they can assist with your profile settings and preferences, which could be limiting who you see on the site. We do regularly run promotions to encourage sign-ups. Regards, TDL Connect

sally
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TDL make it impossible to cancel your automatic subscription renewal, with so called links to do this sending you round in circles and achieving nothing as they do not exist. The 'clever matching' stats are a waste of time and some of the matches appear not to exist, but of course you only find this out once you have paid up!
30 people found this review helpful
Dating Lab Limited
August 17, 2023
Hi Sally. We do not make it impossible to cancel renewal, instructions are provided on the site or you can simply send a cancellation request via email. We do not plant profiles or create fake matches, and the "missing" profiles you are referring to may have been removed by the user or ourselves for varying reasons.

Rainsong 777
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Very little options or actions are available without a subscription. You can't even send a personal message to someone without a subscription. It's all automated "one-liners" from the app. Matches aren't very precise according to what you completed on your form or list. Too many "wrong matches".
23 people found this review helpful
Dating Lab Limited
June 1, 2022
Hi. Please refer to Section 5 of our Terms of Use, that you confirmed you had read and agreed to when you joined. Subscription fees are levied in order to send messages, but you can remain a free member for as long as you like. Matches depend not only on your ideal match criteria but their level of importance too. Regards, TDL Connect