Bethany Thomas
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It takes 2-6x to deposit a mobile check even with the correct information written on the check. Zelle is supposed to be a feature but isn't even on the app which makes sending money 4-5 days slower. In general the app has very minimal features and little help. I once filled out a contact sheet on the app to set up something in my account and never heard back.
2 people found this review helpful
The Savings Bank Mobile Banking
September 7, 2022
Hi Bethany,
We recently had an update on how our checks need to be endorsed in order for them to be accepted. Here is the link to our Mobile Deposit page with instructions on endorsing your checks. https://www.tsbawake24.com/personal-mobile-banking/ If your still having issues, please don't hesitate to contact us at admin@tsbawake24.com.
Lizy Conyers
Constantly makes me re-enter my password even when I'm signed up for finger print log in, and then when I do enter my password says it can't verify my information. I've had this problem for years.
2 people found this review helpful
A Google user
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I've never had any trouble using the app. Occasionally, it's off line but wouldn't deduct a star for that because most banks have the same issue (or more).
3 people found this review helpful