
Stephen Liu
- Flag inappropriate
- Show review history
Edit: Apparently I had a defective motor, which was known by the company per their technician. They had a bad lot from (Rollease I assume) which they never told anyone about. It's up to you to call in and get it fixed. I assume part of these trash reviews are due to that. I got mine Nov 2022. Upping my rating as the app mostly does work. But comment about poor UX/UI stands. Also, need to retry pairing a few times before it works.The tech did this, not me, and basically said "yeah it's flaky".
1 person found this review helpful

Alexander Mann
Piss poor device/Management software. Shades vary with signal strengths from poor, average, & good. Signal strength is completely separate in distance/connection to the hub. Placing the hub next to shades doesn't improve signal. Meaning each shade has an internal device that's either working or faulty. Also, sales only added 1 hub, but tech advised I'd need multiple per room. Yeah.. no. That's not a convience. Opened a ticket for RMA, not happy, this is false advertising.
4 people found this review helpful

Louis Eisenberg
It's great when it works, but it's not very reliable. Individual shades frequently toggle between online and offline despite being in close proximity (10-20 feet) to their bridge. And recently one of my bridges somehow deleted all of its paired devices for no apparent reason.
10 people found this review helpful