TimeLinx

TimeLinx Software

About this app

SmartMobile v3 mobile app by TimeLinx is the latest release of the TimeLinx field service app bringing the full power of TimeLinx PSM to your mobile workforce. Improve first-visit resolution by arming employees with this best-in-class mobile solution. Built to be both offline and online allowing work to be entered with or without an internet connection, SmartMobile v3 presents information as a series of Task Cards in a clean and easy-to-use user interface sorted and filtered by the user's preferences. If an internet signal is not present, the user’s work is stored on the device and automatically synchronizes when connectivity returns. Notifications are supported to keep your workforce up-to-date with last-minute additions and schedule changes.



Note: In addition to this SmartMobile v3 app download, an individual user license is required from the company licensed to use TimeLinx PSM. Please contact us at TimeLinxSoftware.com for more information on licensing TimeLinx for your organization.



TimeLinx SmartMobile v3 Features:

Works in conjunction with TimeLinx Project and Service Management (PSM) embedded within Infor CRM and Sage CRM
Easy-to-use optimized navigation interface that allows mobile users to manage TimeLinx work orders, service requests, parts, inventory & assets, time & expense, tasks, electronic signature, sketchpad, job site photos, documents, and work histories.
Offline capabilities that let field personnel finish work regardless of internet connectivity.
Work with schedulers and dispatching agents to optimize a technician’s workday
Time capture for not only for customer work but also attendance, clock-in/out, travel time, work breaks, time off, State-mandated records, and more
Record detailed service notes using the device’s microphone rather than typing
Automatic push notifications provide instant information to relevant users
Propriety Revenue Optimization Engine system that calculates revenues and costs in real-time
ERP integration pushes captured time, expense, and parts usage to your accounting system through TimeLinx PSM.
Electronic signature capture documents work completion
Full Job information provides each user with customer, job, and task information with work histories
Mobile inventory management and serialized parts usage used for customer assets
Forms module using user-defined custom forms extends unique-to-the-business data capture and produces check-out and daily job reports.
Time and Expense Management
Asset and Inventory Management
Electronic Sketch Pad
Task Management
Service History Information.
Mapping from Google Maps at the click of a button
Access to electronic content library (manuals, technical documentation)
Secure transmission of data and technologies that prevent abuse of time and expense data capture at the time of entry

What’s new

Expense Edit
1. Does not retain billable and reimbursable flags
2. Quantity type not respected for edit
3. Vehicle type not respected for edit
4. Expense amount set to 0 after setting expense type and payment type then setting the amount

Timesheet
1. Expand/Collapse implementation for expense
2. Delete expense feature
3. Update expense values to card without changing position after edit
4. Security implementation for delete/edit on expense status