American Standard® Technician

Trane Technologies company LLC

About this app

The American Standard Technician (formerly American Standard Diagnostics) Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the installation, commissioning, and service processes. By seamlessly integrating with Link Systems, Link Zoning, and Link Relay Panels, the app enhances the overall installation experience. Its user-friendly interface provides step-by-step guidance to HVAC technicians, simplifying the setup process. Moreover, it ensures secure access to customer data and enables real-time monitoring of system alerts, improving problem diagnosis efficiency. With the Dealer Remote Configuration (DRC) functionality, HVAC companies can remotely access and monitor homeowners' Link or smart thermostats, enabling proactive servicing, configuration, and diagnostic support to ensure optimal HVAC system performance. The app's Guided Installation feature simplifies the generation of accurate wiring diagrams and dipswitch settings. Additionally, it offers access to product literature, training videos, and calculators that further support technicians in their day-to-day work.

Please note, this app is not compatible for onsite BLE connections with American Standard AccuLink™ systems.

Ratings and reviews

Edit 2/25/25: The app is really good for communicating systems. The new equipment can be problematic if you don't update firmware, and that isn't as easy as it should be. Having the ability to look up product manuals within the app is great too.

crashes the instant you connect to Bluetooth

Great tool to have for HVACR Technician.

What’s new

• Enhancements to Tech Assistant Chat Bot
• Link S9V2-VC Furnace Support