
Dave Molloy
- Flag inappropriate
- Show review history
I love the idea of this app, and when it works it is great. There is an issue that caused the app to lock-up just before uploading observations. When this happened, the only option was to leave the app, lose photos and data, and start over. I was thoughtfully informed by a Treesnap development team member that improvements are being made to address this issue. As of 9/4/25, the App still locks after data is entered without wifi. Closing the app deletes all saved data.
Meg Staton
August 12, 2025
Hi Dave, we're sorry to hear the app didn't work well for you. We'll be reaching out shortly to help save your lost data and diagnose the source of this bug so that we can fix it ASAP. Also, that feature you requested is in fact near the top of our todo list! It will definitely help ensure data isn't lost in situations like this.

Mykal Anne
Treesnap has worked very well for me. I went into a forest, completed a few of the app's surveys (you can use the app without having an internet connection! this makes sense to me, because you need to press the capture GPS button while physically at the tree), and uploaded my data later once I had cellular service again. It seems a lot of other reviewers don't realize the app works perfectly well WITHOUT internet - in fact, that seems to be the intended usage.
9 people found this review helpful

Zane Smith
Great app for threatened species surveys and field data collection with excellent backend scientist support. Being able to refer back to my collection photos has been irreplaceable. Last year, I was able to request several species be added to support my research, and support staff have also been helpful in addressing my bug reports via their GitHub in a timely manner. Also, A+ for the offline option to upload entries later!
7 people found this review helpful