TripShot

TripShot

About this app

TripShot helps you travel with ease! See all of your travel options in one place – bus/shuttle, on-demand rides, vanpool, bike share and more. Book a Reservation to secure your spot. Utilize Wallet to manage contactless payments and boarding. Set True-Time® notifications to know when your vehicle is arriving. (Options vary depending on your organization).

True-Time® data provides up-to-the-second accuracy for vehicle locations and arrival times, ensuring you have the information you need exactly when you need it so you can arrive on time, stress-free.

Simply download the app, log in securely with your account and you're ready to go!

Standard Features:
* Advanced Trip Planner - map out your journey from point A to B, know the route you’re going to take and see when you will arrive. Set notifications to routes or stops to get True-Time® arrival, departure and delay information sent to your device. Favorite a route to make it easy to find next time you travel.
* Routes - view specific information on all routes available to you including route schedules, route maps, and stop-by-stop details so you can plan every trip ahead of time.

Optional Features:
* On Demand - request an on-demand ride in your service area and get a real-time view of all available vehicles.
Reservations - from the Trip Planner book a reservation to secure your space for a future ride.
* Boarding - for ticketless boarding utilize your device’s Bluetooth and select Boarding to see your approaching vehicle and present your digital pass to the driver.
* Wallet - utilize contactless payment in the Wallet for fare-based ticketing to securely purchase a transit ticket. Purchase tickets using Google Pay, Apple Pay, credit cards, and credit cards from pre-tax transit subsidy programs such as WageWorks and Commuter Benefits.
* Micromobility - utilize your organization’s shared scooters, bikes, e-bikes, and additional modes with a seamless user experience.

For additional resources and help go to our support page on TripShot.com or contact our support team at [e-mail]

Ratings and reviews

The app is poorly designed. One of the most common activities for a user is to board a ride. Yet, to board a ride, a user needs to find the "Wallet" buried in a hamburger menu, then remember to turn Bluetooth on, and assuming Bluetooth works, finally hit a board button. There are two major issues here. First, there should be a one click button to board directly from the home screen of the app. Second, consider a backup option to board if Bluetooth isn't working.

I'm unfortunately forced to use Tripshot by my employer. This app has terrible user experience and it is very difficult to basic info, because it is so overengineered with unnecessary features. For example, its home page shows a live map with every single bus stop near me, the next 10 arrivals for all lines and their respective delays. Unfortunately, that info is useless 99% of the time, I just really wanted to know when is the next shuttle for my usual line. It's pretty simple.

Great concept but poor execution. Most of the times the tripshot is late. Many times you won't get tripshots for extended periods of time. I have been waiting for 40 minutes for rides to be available, I could have just taken a bus in that time frame. The management is also usually unsupportive. The tripshot stops are fine, I won't complain about that. It connects main campus to west campus, it does the job. In general, if you care about being on time, don't take tripshot. Probably just walk.

What's new

* Add support for option to hide capacity meter.
* Use service region time zone on valet ticket detail screen.
* QR code reader improvements.