TRUMPF Service App

Name: TRUMPF Service App
Availability: InStock
Rating: 4.130434989929199 (143 reviews)
Author: TRUMPF SE + Co. KG

TRUMPF SE + Co. KG

4.1

143 reviews

10K+

Downloads

Everyone

About this app

TRUMPF Service App - The app for your service cases

With the Service App TRUMPF now offers a practical alternative to the hotline of the Technical Service. Whether it comes to a technical problem, a spare part or a question for maintenance: in five easy steps, you create a service case. Simply select the affected machine and the message cause, add a description and photos and name a contact person for TRUMPF. Already, you can send the case around the clock to TRUMPF.

You can then track the current processing status of your case in the app. Even more transparency ensures that all users of a company have access to the information.

In order to use the app a free account for our customer portal MyTRUMPF is necessary. You can easily register for MyTRUMPF in the app after downloading it.

Download the app now for free to your device and test the new way to our Technical Service.

Updated on

Sep 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

Personal info, Photos and videos, and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

139 reviews

A Google user

August 12, 2019

We had our machine go down and even though it was an older machine (2008) and is no longer being produced, the support team was very quick to respond and get back with me so we could get back up and running. the UI is extremely easy to use and set up in a very intuitive and straight forward way. if you have a Trumpf product I highly recommend you get this application.

2 people found this review helpful

Patrick Glose

May 22, 2024

The app does not allow me to permanently change the phone number. It always defaults to the main number for the facility instead of my desk. This creates confusion and takes time for your service guys to figure out how to get in touch with me.

TRUMPF SE + Co. KG

May 29, 2024

Hello Mr. Glose, Thank you for your review. We apologize for the inconvenience. Unfortunately, you cannot change your contact details persistently in the app, but you can do it via www.mytrumpf.com. Please log in, click on your user name > My data > Personal data > Change my data, do so and send your changes. Kind regards, Service App Team

Andrew jensen

January 25, 2025

The support team is always helpful and the app is easy to use. The only issue I have is that it sometimes will not load anything on the app and I have to delete the app and redownload it. All in all pretty solid!

TRUMPF SE + Co. KG

March 26, 2025

Dear Mr. Jensen, thank you very much for the good rating. Since we want to assist you to find a solution, but we are unable to solve your issues via Play Store, please contact our local support team and describe your issues so that we can analyze your problem. Your TRUMPF Service App Team

What’s new

- Availability of additional mission types, mission status, filter options, and service reports for greater transparency regarding TRUMPF's service activities and their progress
- Activation of error code input for electronic equipments when creating service cases and adding information to service cases
- Bug fixes
- Improvements

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