MyUnum for Members

Unum Group Main

About this app

The MyUnum for Members mobile app walks you through the claim or leave process. Enjoy 24/7 access to your personalized benefits dashboard, opt to receive faster approved payments with direct deposit, and check the status of existing claims or leave submissions anytime, anywhere.

• Submit your next claim or leave request using our guided process
• See your leave balances, history of past leaves, and available leave options
• “Save-for-later” option ensures that you can finish filing at your convenience
• Direct deposit option delivers payments faster than paper check
• See all your payments online as soon as they are deposited
• Simply photograph documents and attach to your submission
• Opt for e-mail or text alerts so you stay informed about processing status
• Your personalized claims dashboard offers real-time status and updates
 

Ratings and reviews

Excellent App! Works so smoothly! I'd like to add how great customer service is and how they answer all questions so efficiently! Note: applying for FMLA was very fast and easy for us. We already had our Massachusetts State paperwork done, not knowing we needed to use UNUM. So we uploaded the completed documents on the app it took 2 minutes. And because we already had paperwork in hand was approved the next day! Thank you Unum! My so needed this to care for me.

I had app access until my claim was received & approved. now I cant log into it at all. I feel apps are easier & faster than using a website. With an app...BOOM!! Youre ready to sign in and go! The app isnt as user-friendly as it could be, but I figured it out enough to give & receive documents needed. After a month of use, the error message 'try again later' pops up when I try to log in. This forces me to use their website, which has fewer options than the app. Tried everything, app wont work.

No longer able to send a message to reviewer and get a response back . If you call and get through, you can never talk to your caseworker. So you give a very specific message to the rep to relay and somehow it is lost in translation. The ability to message solved that issue but they took it away. Will never go paperless.. FYI: logout in profile and settings section. Creepy cartoon people, too! Concentrate less on the visual and more on functional.

What’s new

In this release you'll find the following new features:
-Coverage details functionality
-To Do events for direct deposit