Achraf Hamaras
Very bad experience. Unprofessional. They made a mistake in my address. I took a day off to be at home for installation but because of the mistake the technicien did not come and they canceled my subscription for no reason. NEVER WITH COMPANY!
Maxime Lenssens
I am dissapointed in mobile vikings, the customer service has no ticketing reference, only works with replying to emails. When you send a new email, they mess up since several staff start to work on the same case. I have been offline (mobile) for 5 days now, since I'm'waiting to be compensated (data) after my home internet was offline for 24h. Tomorrow I'll switch providers for this number. I have been very patient and I can't be offline on my phone due to the speed MV treats heldesk tickets.
1 person found this review helpful
A Google user
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(updated text) So the resizable widget is back, but the smallest version doesn't show the validity of the bundle, which is one of the most important information. Probably more than amount of Viking Points. Instead half of the space is wasted by the refresh button and... the hour of last update. And why so many updates of the app? Is it really so bug-ridden?
10 people found this review helpful
Mobile Vikings
February 20, 2020
Hi Piotr, we are continuously adding new features to the app that were previously only available via the website i.e. price plan changes in-app. The widget updates itself so that the remaining credit keeps up to date. I will pass on the feedback for the smallest version! *DD