VACU Mobile

Virginia Credit Union

About this app

Download Virginia Credit Union’s online banking app, VACU Mobile App! The VACU Mobile App gives you 24/7 access to your VACU accounts, both personal and business. You can check balances, transfer money, make payments, locate branches and ATMs, deposit checks, and more!

What you can look forward to in our app:
• Consistent features between our website and mobile app, with easy-to-read account snapshots and more menu options at your finger tips.
• Enhanced security with two-factor authentication for increased peace of mind.
• Transfers made easy. Seamlessly transfer money between your VACU accounts, other financial institutions, and other VACU members.
• On-the-go deposits. In the app, effortlessly deposit checks wherever you are. Plus, you’ll have easy access to check images.

Learn more about online banking with Virginia Credit Union at vacu.org/olb.

Ratings and reviews

I have to agree with the other negative reviews. This is a significant downgrade from the previous app. It's slow, clunky, and buggy. The new UI is unintuitive and actions that used to be straightforward now take multiple clicks to accomplish. They've buried loan payments in a separate transfer menu and completely removed any card management abilities. This is one of the worst app "upgrades" I've ever had the misfortune to be stuck with.

I was ignorant to expect this new app would be a better experience after the shenanigans VACU pulled with their rewards program for their credit cards. The UI and UX are a serious step back from the native-feeling app of the past. The performance problems will, hopefully, easy over time. For now the app is slow, clunky, uses twice as much space and for little tangible benefit. It's just a wrapper for VACU's website, which also looks/feels like a step backwards.

Frankly, I'm just incredibly disappointed. I don't see what the issue was with the old app. This one is just riddled with problems. To start with, trying to log in for the first time on the app is a nightmare: it sends you through a loop to try and gain access to your account and it's incredibly slow. Second, trying to transfer money is an almost useless endeavor. Third, in my opinion what would be called an improvement is just a horrible downgrade. Just bring back the old and actually good app

What's new

What's New! Modernized navigation for a more consistent online banking experience between our mobile app and website.