![](https://play-lh.googleusercontent.com/a-/ALV-UjUwjj34aCjVEEus3l2HjYMAHAiYnXugEUkkeE-dZuEDC2N6qdtD=s32)
Dave B
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Update: 6.12.24. IFTTT integration is completely broken out of nowhere, but they are blaming everything else but themselves. To integrate w/ IFTTT you use the app to get an activation code from their server which I would enter into IFTTT. I'm getting an error when getting this activation code from their server. So, app to their server and they are blaming my ISP blocking ports, my network,etc. I have tried 3 separate phones and 4 networks adn all give same error yet it's MY network causing this.
2 people found this review helpful
Somfy Systems Inc
September 3, 2019
We're sorry that you're having issues with your myLink! Call our customer support team at (800) 227-6639 and they should be able to help. You can integrate with Google Home through IFTTT. Check out our page for IFTTT for more information: https://www.somfysystems.com/en-us/smart-home/ifttt
![](https://play-lh.googleusercontent.com/a/ACg8ocIECVPhW1MuFVhA6BY7vK-CvEc2eXT-_u1BAiXkTkfRiIL6mQ=s32-mo)
Ken Allen
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2019:Two FULL days to setup MyLink. The support was great but took several different paths to setup. 2024: I have Kasa, RING, UbiBot, Nexia, Honeywell, Alexa, NVR, MyQ, SMARTTHINGS, Lawn Irrigation, ASUS mesh, Zwave, Zigbee, Wifi...several other smart devices and platforms (100 connected devices) - this is STILL simply the WORST of all. And a very distant LAST. The Alexa integration is very poor and mostly non-performing. And the app speed is below dialup. Very sad, I expect better.
1 person found this review helpful
Somfy Systems Inc
October 25, 2019
We're sorry that you're having issues with your myLink! Call our customer service at 877-210-5327 anytime during business hours and they should be able to help.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV7_wrxzeGbWgm1ZGzbDsRCef8iC9H-MqLNxW3MWXsjrp9EEHDL=s32)
Josh
Worst experience with a smart system I've ever encountered. This is legitimately the worst app I've seen. Their UI is confusing, the set up process is a nightmare, and its slow. I've had a MyLink for a few months but I recently added a new motor. I tired to add it, but I couldnt. So I tried resetting the system and now I cannot even connect it to the wi-fi. Worst part is, I work with shades myself and have had to install several of these before and they all have so many issues. Even Tahoma
14 people found this review helpful