Fusion eCall

Heritage MedCall

About this app

Fusion eCall by Heritage MedCall: an add-on to the Heritage MedCall wireless emergency call system for notification on mobile iOS devices to staff members from resident alarms. Notifications can be sent to all mobile users or separated by floor or area. Append note for each notification using a canned message or a detailed disposition on why an alert was triggered. Request a Staff Assist to your location. Chat messaging between a single user or a group.


• Place a staff assist call directly from an alarm.
• Call the resident using the quick link to an assigned phone number for the resident.
• Respond to alarms which notify other mobile users and desktop application that you will be attending to call.
• Finalize call and add a canned note or type in a specific note about the alarm.




Fusion eCall is not a stand-alone application and will only work when on the same local WIFI network as the Fusion head-end equipment.