![](https://play-lh.googleusercontent.com/a-/ALV-UjWXapQUOpw9esbSUSUEhbJqFTtPIswV9RO5iPLTEVOwBNgT_vk4=s32)
David Vadovszki
Ziggis is great. The app leaves much to be desired. There are way too many steps to order anything. Payment is also 4-5 additional steps/clicks. Each step takes a few seconds to register and complete. Selecting a store is awkward , but should just be stored as a favorite default. There is no option to pay at the store, so you need to completely fill in your order ahead of time on the app, or bring a credit card. Ugh.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIBVsShTwpZED4U8C5QBobYVPqHjP3IV-v0yB4Y0A6kx9Fye72K=s32-mo)
D. R.
The biggest frustration is that the app does not save my favorite order. Because of this, I can't open the app and order with ease and convenience. Instead, I have to go to the menu and do the entire process of ordering the same drink I just got the day before. Sometimes, I get an option that pops up to reorder a previous drink, but it's not each time. It's random. Please let us save our "Favorite Order" to the app again.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXoCAvKijg7LrzzjyR0S9MoAsRF5JmkGAZcoi31udlRlle05_8=s32)
Nick Kuehn
Not sure why they downgraded to this new app. You can't pay with a credit card through the app which we used to do often. You have to preload money now and we aren't going to do that. Also it's hard to tell where you are at with leveling up to the next tier of rewards. The old app showed your rewards balance on dollars. Now the rewards are based on points and it's very confusing. Hopefully they make this app more similar to the old one which was very user friendly!
5 people found this review helpful