My WebID

WebID Solutions GmbH

About this app

My WebID
• all identification procedures and e-signature via one app
• data protection compliant according to GDPR, server in Germany
• from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks)

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps.

1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy.

The My WebID app only needs authorization for the camera.

Tips:
• Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data.
• Good lighting helps to identify the ID card.
• The ID document should be clean and undamaged and not covered by your hand.

Ratings and reviews

Frustrating to get it to work when taking your portrait. Tiny text with recommendations what to do, is nearly impossible to read. Then because it's is at bottom of screen, your eyes are practically closed when your trying to read the instructions, to it can't get a good image of you. Poorly thought through.

When first reading that the expected waiting time would be more than 30 minutes I already thought that that's kinda long. Oh boy, how wrong I was. 4 attempts, in the morning as well as and in the evening, with me waiting between 45 minutes and up to 2:30 hours (every time a waiting time of more than 30 minutes was indicated) I still have not managed to get a hold of a representative. Particularly odd: Identification attempts are not disconnected after closing time at 22:00.

worst app, agents can't confirm the ID, because the quality "internet connection" is too bad or sth. even though connected with high speed internet (verified with speed test) and tried with multiple devices. impossible to verify the ID 90% of the agents immediately hang up and most don't speak English.

What’s new

Our app has a completely new look!
Enjoy the modern design that looks great and makes navigating the app more intuitive and user-friendly.