![](https://play-lh.googleusercontent.com/a/ACg8ocJ3mFaqhK1XEnoJIFCkDtW7fJBy9RKuXIQGmFS1wADXtU-3fw=s32-mo)
Erik Walberg
Frustrating to get it to work when taking your portrait. Tiny text with recommendations what to do, is nearly impossible to read. Then because it's is at bottom of screen, your eyes are practically closed when your trying to read the instructions, to it can't get a good image of you. Poorly thought through.
13 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJq0cXvcPxLJShsIbFzkqj3wLxAzHB2Vr3rEhDqRw9_BsFRDg=s32-mo)
Nicolas Pasqualino
We had to wait for over 30 minutes for someone to pick up, and then the person was extremely rude and hung up without conducting the ID check. I recommend avoiding to use this service if you can use another ID check provider
![](https://play-lh.googleusercontent.com/a-/ALV-UjUvW14-s85D8x2tlut_W9_a7osQD_gHoVr02A6r1rjZQVbDOo2Q=s32)
Mike D
This is BY FAR the worst service I've ever used! I called over 20 times and every single time, except the last, they hung up within a few seconds. It wasn't until one very nice person who explained that they don't accept my country's passport. Every other person just hung up without saying goodbye or giving an explanation. WORST SERVICE ON PLANET EARTH!!!