
Rajan Pokhrel
This is the worst mobile banking i have ever used. The only use is to see balance and statement, can't transfer funds, and can't be used to pay small payments and many more.
2 people found this review helpful
OTP bank Serbia
March 21, 2025
We are sorry if you had a negative experience with our app. Each of your suggestions/remarks will help us to improve our digital solutions according to your needs. That's why we invite you to share suggestions with us by sending them to the e-mail address stanovnistvo@otpbanka.rs or by shakeing the phone while the application is open.

Duško
What's the purpose of having it when you can't even open it!? It somehow worked until yesterday, now it wont even load. As a serious banking provider this should be a great issue for you, your customers expect reliability, but this is far from it. Customers are dealing with their money in your app, it should be always reliable, robust and ready to work!
27 people found this review helpful
OTP bank Serbia
July 21, 2021
We are sorry if you encounter difficulties using the application. You can write to us via message on the Mbank app. via registered email to stanovnistvo@otpbanka.rs or call 0800 333 338 to support you. The required data is the listed problem, phone model and android version of the same. Thank you.