
Eddie Dickson
This App keeps crashing after I updated it. This is embarrassing for an institution like FCMB. And all you get is "we are working on it". I have read the reviews and this has been going on for more than 2 months. Are you telling me that FCMB cannot fix their APP in 2 months? This is a service that customers paid for when activating the service. FCMB can be sued for not delivering appropriate service.
158 people found this review helpful
FIRST CITY MONUMENT BANK LIMITED
June 19, 2023
Hi Eddie, apologies for the inconvenience. We are working on restoring service.

Charles Malizu
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No error messages... After i made an update it refused to open. When you click on the app and press "generate code" app closes immediately. No error codes shown, it automatically closes/shut you out. I advise you work on this immediately as its getting frustrating to make transactions.
38 people found this review helpful
FIRST CITY MONUMENT BANK LIMITED
June 13, 2023
Hi Charles, apologies for the issues, please share screenshot of the error message with us via our social media channels on Twitter @fcmb_help or Facebook @FCMBMyBank. Thank you

A Google user
ZERO stars! This is by far the most useless app I have ever installed! It worked for a few weeks and DIED! After going through over a dozen customer care agents with no solution, I went to the bank itself. The support individual there said it must be my phone. How preposterous! What classic utterance of garbage!😡 I have re-installed a gazillion times and tried the synchronization countless times (adjusting my time settings as instructed). To think the bank charges customers for this trash!
301 people found this review helpful