
Adysti Bunga Paddini
Bad service and I will never use the service of this company ever again. I've been tracking my package which hasn't arrived yet after 8 days, stuck at a port for the last 3 days. Contacting through whatsapp is no longer available, sent an email to the CS but no responds so far. Tried this app bcs I saw a live chat feature will be available but I couldn't even log in after registering. I'll try calling if after tomorrow there's still no progress. Basically, it's a huge waste of time.
6 people found this review helpful

A Google user
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First and perhaps the last time i will use this service. Not the worst cause the good is still safely arrived. But the experience is exhausting, from the bad tracking system (yes you do have a bad one sir) to how helpless the customer have to wait for feedback which never came and eventually have to call the customer service to received the same message that they are on going investigation just to tell you where the position of the good (since the tracking system doesnt work).
140 people found this review helpful
Halo Kak , mohon maaf atas ketidaknyamanan yang dialami. Kami senantiasa terus meningkatkan kualitas layanan kami. Pertanyaan dan saran, dapat disampaikan melalui layanan Customer Service Anteraja di (021) 5060-3333 dan email cs@anteraja.id . Terima kasih.

Bryan Nawanjaya
I sent one box of snacks, estimated 4 days, but arrived 17 DAYS LATER! It had been crushed and moldy. The case was investigated and insured for 2 WEEKS! I only got one million, when mine was actually valued over 3 millions. The customer services and couriers suck. They care less about customer's satisfaction, unlike their visions and missions... Now it's getting even more ridiculously expensive and the app isn't working on my town. What a total disappointment π
27 people found this review helpful
Anteraja
November 11, 2022
Halo Kak Bryan, maaf banget ya atas kendala yang kakak alami ππ» Kami akan meningkatkan kualitas layanan kami. Kakak bisa hubungi kami di (021) 5066-3333 atau email cs@anteraja.id agar bisa kami bantu tangani kendala kakak ya. Terima kasih. ^RAA