A Google user
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I am using this app as provided by school. Unreliable app. The company needs to understand these are real time app and we rely on it. Many time it is not able to show the bus. I have called helpdesk several time with no improvement. Just for record today at 7Am I again called helpdesk none picked up ( not the first time), whenever they picked up response is we will look into it and nothing happens. Most pathetic is sometimes it won't show anything, then it will start showing up backdated data. Most likely the streams from iot devices are backlogged and get processed sequentially. Overall I don't recommend this app as a reliable one
3 people found this review helpful
MTAP Technologies
November 26, 2018
We are sorry for the trouble you’re facing while using the App. We request you to kindly share your School Name & the Student ID or your registered 10-digit mobile number on the ‘Support’ section in the App and our support executive will get in touch with you shortly.
SMITHA GIRISH
Even after 5 months of launch of the Safe Bus app , it doesn't show correct information. It is faulty 75% of the time. Even today for the pickup it showed the bus is still at the school. And it never showed the correct tracking for drop. I understand that software has defects however the timeline for fixing should not take 5 months. The app is not reliable. Many parents are with the same opinion. It is just a waste of time for parents to open the app and try to see the tracking.
1 person found this review helpful
MTAP Technologies
December 20, 2022
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on support@mtap.in so that we can get in touch with you and resolve the issue.
A Google user
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This app is very helpful, and pretty useful to me. Although, there are a few erors caused, they are not really causing any harm. The errors can be managed, but if you need an improvement, then you could just improve in these errors. Other than that, everything is perfect. My job has become more easier with this app to know when my child's school bus is arriving. Thanks to this app!!! It is fabulous.
10 people found this review helpful
MTAP Technologies
October 6, 2018
Thanks a lot for the encouraging words.