MSナビ

MS&Consulting

About this app

MS Navi is an app that supports people working in the service industry.
Customer satisfaction survey provided by MS & Consulting, Japan's largest company.
The main functions are as follows.

① Supporting the creation of attractive stores
*You can see customer evaluations of your store.
(results of undercover investigation and customer survey).
* Post your "notices" about the evaluation and other
You can comment and like the staff's "notices".
*You can search past customer reviews

② Full of learning to improve your own skills and increase customer satisfaction
You can choose your favorite form of learning, including videos, manga, and text.
*How to use MS
*Video of initiatives taken by stores with high customer satisfaction
*Inbound learning video
*Trend check
*Examples of ES diagnosis usage, etc.

Newcomers who want to know how to increase customer satisfaction,
To all the store managers and seniors who are in the position of training new employees,
For those of you who are highly motivated to learn about the efforts of famous stores to improve customer satisfaction,
As a leader, everyone who wants to know about the efforts of other store leaders,
...This app is aimed at such people.

Please use all means.