FENIX Mobility & Deliveries

Fenix Networks

About this app

FENIX is an everyday app with a mission to unleash urban potential and propel communities forward!

Consumers have the convenience and flexibility to choose from a range of mobility options from the FENIX platform, using the inclusive FENIX Pay wallet while earning loyalty perks through the FENIX Rewards program.

Using the FENIX app, consumers can hail a FENIX Taxi, rent shared e-scooters and e-bikes, and subscribe to personal MyRIDE e-scooters.

FENIX offers electric micromobility services including pay-per-trip electric scooter / bike rentals and personal e-scooter subscriptions in 5 countries and 13 cities in the Greater Middle East.

FENIX Taxi:
Hail a Taxi with the FENIX app when you need it. Use your FENIX Pay wallet to earn FENIX Rewards with every ride, and get bonus scooter rides with each Taxi ride.

FENIX Ride:
Unleash your potential and discover your city with FENIX Ride - our e-scooter and e-bike rentals service. Choose faster, more affordable and better connected journeys with FENIX allowing you to reach your destination in the smartest way you can. Simply download the app, choose your ride, scan to unlock your ride and hop on.

There are three electric scooters/bikes to choose from, depending on your mood or personality type, each in a fun and bright colour: Bumblebee, Fireball and Spirit!

With FENIX Ride, you can:
- Socialise with friends in an active (and safe) way
- Travel on shorter trips for less money than a taxi
- Commute to work without the worry of traffic or outside factors
- Explore your city with more freedom to reach undiscovered destinations
- Complete the last part of your journey from a bus/train/metro station in comfort and with ease
- Reach your destinations efficiently and without fuss

FENIX is also the first in the region to waive off the unlock fee, so ride more, pay less with FENIX!

FENIX MyRide - your personal e-scooter subscription:
If you are a frequent rider or commuter, you can choose to subscribe to your personal scooter, MyRide! Easy booking with home delivery of e-scooter. Subscribe for as long as you want, cancel anytime! With free maintenance and free insurance, MyRide is the best alternative to buying an e-scooter. P.S. If you subscribe for two years, the scooter is yours!

FENIX Rewards:
FENIX Rewards is the region's first micromobility monthly rewards program. It helps you earn new rewards every month, so the more you ride with FENIX, the better it gets. Join the micromobility movement embraced by hundreds of thousands in the region, get discounts and special offers, and RISE to reach your potential!

Ratings and reviews

This is the second time i have bad experiance , where i am charged three times due to a bug in the application itself. I parked my ride in a business area and the application didnt allow me to end the ride "due to a bug" and kept counting and charging. On top of that , there is no customer service available to report this issue . Or assist to have refund.

The worst ever app. Once you start the ride, you won't be able to end it. I took one ride for about 10 minutes only. But, on the app the option "End Your Ride" was seemingly kept frozen deliberately. So 10 minute ride costed me about 50 Riyals. So guys don't waste your money. Fenix will truly burn your pocket. Finally I had to log out and uninstall the app to get rid of this Fenbug.

I think the person who created this app just needs money. They have saved card details no option to remove the details and I hope it's not automatically recharged. What's app contact link not working, when sending email there is no email ID feeded. Seems you really can't manage the app and the business. Hope you reply to this and guide me to resolve it.

What’s new

Bug fixes and performance improvements