![](https://play-lh.googleusercontent.com/a/ACg8ocI6KDvTLRYsYeXq_K0tqKZLW3GisvYFxRtMd5TSR6jMbZKkyA=s32-mo)
Laura Liew
Extremely poor UX, labels all do not make sense. How does "Relocation" fall under "Manage Plan" and when I finally found it, my building is not listed in the relocation addresses. Damn bad...
1 person found this review helpful
TIME dotCom Berhad
May 27, 2024
Relocation is possible provided your new address is within TIME coverage.
![](https://play-lh.googleusercontent.com/a/ACg8ocK1H5L7UkXdo_m-ymN5mXZzLvbRDz59ueC7rqcIzjciIpkWSQ=s32-mo)
bryant lee
It has come to my attention that the WiFi name consistently changes to "anonymous" without my consent. Despite reaching out to the live chat support multiple times, I have not received any assistance in resolving this issue. This has caused significant inconvenience for me and my family, and I am concerned about the lack of support provided. If this issue persists, I may be forced to cancel my subscription and seek alternative internet service providers for my new home.
5 people found this review helpful
TIME dotCom Berhad
May 27, 2024
This doesn't seem right. We want to take a closer look at this for you. Please send a note to https://www.time.com.my/support/livechat/ so we can connect.