NH스마트뱅킹

농협

About this app

From banking to asset management! Conveniently at once with NH Smart Banking!

(Customer Happiness Center 1588-2100, consultation hours: weekdays 9:00 - 18:00)

[Main services]

■ Personalization main
- You can check your withdrawal account balance, make transfers, and make withdrawal transactions right from the main screen.
- We provide customized information and recommend financial products that are right for you.

■ Large text mode
- You can set the main screen to large text mode and use it for inquiries and transfers in large text.

■ Easy banking
- If you log in with a simple password (6 digits), you can transfer up to 5 million won per day without a security medium.
- We provide contact remittance, Dutch Pay, widget banking, and motion banking services.

■ Open banking
- You can check and transfer not only your Nonghyup account but also other bank accounts.
- You can recharge the balance of another bank account to your Nonghyup account.

■ Asset management
- You can check your asset status at a glance and use asset planning and retirement planning services.

■ Financial product mall
- Non-face-to-face account opening is possible without visiting a branch.
- You can receive recommendations for your own customized products and sign up.

■ card
- You can check your approval history, billing statement, and your card information without installing the card app.

■ Retirement pension
- We provide retirement pension-specific services such as MY retirement pension, personal IRP deposit, reserve management instructions, and management status inquiry.

■ Events/Benefits
- We provide a variety of contents such as money letters, fortune telling, and cultureholics.

■ Authentication/Security
- You can log in easily with a simple password (6 digits) without a complicated joint certificate.
- If you issue a mobile OTP, you can safely conduct financial transactions without a physical security medium.

■ Integrated voice search and consultation talk
- You can easily search Smart Banking menus and contents using your voice.
- If you have any questions, we will always answer your questions through 24-hour consultation.

■ My Page
- You can check excellent customer ratings, benefit information, etc.

■ Global banking
- Banking services in 9 languages ​​are available through the NH Smart Banking app.
- We provide a variety of services such as personalization, full account inquiry, transfer, overseas remittance, and currency exchange.

To use the service, you must allow the following access permissions:

[Required access rights]
1. Storage space: Access to storage space for photos, media, files, etc., used to store certificates and save bankbook copies.
2. Phone: Collect mobile phone number to issue mobile OTP, NH mobile certificate, and use branch phone service with access rights to mobile phone status and device information.
3. Installed apps: Check app installation information on smart devices to prevent electronic financial transaction accidents.

[Optional access rights]
1. Nearby device: Connect to Bluetooth device, use for voice guidance service
2. Microphone: Used for video calls, consultation chat, and voice search services
3. Notification: Used to receive notifications about deposit/withdrawal, events and benefit information
4. Contact information: Send text message with result after transfer, use contact information for transfer service
5. Location: Used for branch search service
6. Camera: Used to take photos of ID cards, submit documents, recognize QR codes, etc.
7. SMS: Used to verify mobile phone identity and transmit transfer results
8. Biometric authentication: Used for login and remittance services

※ In principle, NH Smart Banking does not collect sensitive information. If necessary, it collects it with the customer's separate consent and uses it only for the purpose of consent.

[Access permission settings]
- Settings > Applications > NH Smart Banking > Permissions
- You can use the service even if you do not grant optional access rights, but some functions may be restricted.

NH Nonghyup will continue to do its best to expand services and improve functions.

Ratings and reviews

The recent update is very nice. All options are really good. Yet, no option to send previously transacted details to a friend. I know, its due to safety reasons, however, copying or kakao connect would be better. Because once you leave the transaction page, after that you cannot send it to friend or others. Then, we need PC to send the details. It's difficult at times.

Im going to give a little bit because there IS an option for English; however, it at least LOOKS like a super stripped down version of the app. Ive already taught myself to use the Korean vers so I will keep using it. Consider putting in more effort for ypur foreign customers, though. Your response in Korean to a complaint about a lack of English sort of highligjts my point.

Horrible as usual. Recommend to choose other Korean banks. Payment on foreign websites doesn't work no matter what I or bank workers do. App doesn't load for me anymore. I've had nothing but problems and bank staff never able to help me. Closing my account next week. I was NH client for almost 12 years by the way.

What’s new

[기능 관련 업데이트]
- 메인화면 개선
- 즐겨찾기 기능 추가
- 다크모드 지원
- 공과금 메인화면 신설 및 납부하기/납부내역 구분
- 전자증명서 확대 (주민등록등본/초본, 소득금액증명, 사업자등록증명)
- 전체 메뉴 재구성

[필독]
1. 앱 설치가 지속적으로 안되는 경우
휴대폰의 '설정 > 애플리케이션 > Google Play 스토어 > 저장공간' 에서 데이터 삭제 및 캐시 삭제 후 재시도

2. 앱 로딩이 지연되는 경우
① 앱 완전 종료 후 스마트폰 재부팅
② 스마트폰 네트워크 환경 변경(LTE/WIFI 전환 또는 비행기모드 활성화 후 해제)
③ 스마트뱅킹 앱 재실행