Coastal Credit Union

4.6
3.29K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Here's how our mobile app can help you bank better:
• Use Mobile Check Deposit to deposit checks with your device's camera
• Pay all your bills, fast and secure, right within the app
• Manage your debit and credit cards with ease in app
• Communicate directly with us with built-in Chat and Secure Messaging
• Use Quick Balances to see your account balances without logging in
• Open deposit accounts and apply for credit cards and loans
• Monitor your account balances, transfer funds, and view previous transactions
• Request a statement, place a stop payment, monitor your investment accounts, and much more
Updated on
Oct 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
3.23K reviews
Brittney Liddic
November 9, 2025
Was fine until the update, now you can no longer tap the screen to see quick balance, you have to use the widget, which after hours of working on it I've found the widget is not compatible with my cell operating system (android Google pixel 8) per CFCU. This is a deal breaker for me and I've been thinking of moving to Chase so this may be it for Coastal.
1 person found this review helpful
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Kristen Carter
July 7, 2025
The app is ok but the main thing I use it for is depositing checks. The camera in the app needs bright light to capture the check which is challenging with a regular bright room light. The camera (phone) tends to cast a shadow over the check. Would be awesome if the app added access to my camera's flash to get the lighting right. It usually takes several tries to get the app's camera to accept picture, sometimes it won't accept a picture no matter how many times I try.
2 people found this review helpful
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Sandi
January 7, 2022
This app hasn't worked right since Nov/Dec 2021. So annoying to never be able to log in....except on the rare occasion after uninstalling and reinstalling (that's not even a guarantee). The app may as well just not exist at all. How long does it take to fix this when ppl have been commenting for months! We've been more than patient. Does make you think about changing banks. Especially this day in age....no mobile access... come on, get it together please!
23 people found this review helpful
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Coastal Federal Credit Union
January 14, 2022
We apologize that you have experienced this issue. We are working on a permanent fix. In the meantime, please make sure the box for “Save user ID” on the log-in screen is not checked. If this does not resolve your concern, please call us at 919-420-8000. Thank you.

What’s new

This update includes bug fixes and minor enhancements

App support

Phone number
+18008684262
About the developer
Coastal Federal Credit Union
onlineservices@coastal24.com
1000 Saint Albans Dr Raleigh, NC 27609 United States
+1 919-882-6971