
GO D
ive had more problems out of this simple app than anything I've ever downloaded on my phone. Im only going to say the most recent issues because I simply dont have enough characters to type it all. Most recent is when logging in sometimes itll give me an error when typing in the security code sent to my phone. It wont allow me to try again for hours. This is incredibly annoying since sometimes I transfer money from one account to the other just to be able to eat. If I cant log in I dont eat.
VyStar Credit Union
September 23, 2025
We sincerely apologize for the difficulties you've experienced while logging into our mobile app. We understand how frustrating this must be. We recommend uninstalling and reinstalling the app, making sure it’s updated to the latest version before logging in again. If issues continue, contact our Digital Specialist team at 904-777-6000, ext. 6289.

Paul Kruger
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Improvement but issues remain. Not sure if in app or banking servers that app connects to. 1. Edit transactions option is junk. Full of duplicates in upper and lower case. 2. No way add or remove category. 3. Sometimes random changes category I set. May change CREDIT PAYMENT to Transfer. Often changes Auto to food and dining. I've complained for over a year but no one at Vystar seem to care if they have usability problems in system.
1 person found this review helpful
VyStar Credit Union
June 26, 2025
Thank you for your feedback, Paul. We’re truly sorry for the frustration you’ve encountered with the mobile app. If you need direct assistance with logging in, please speak with one of our Digital Specialists at 904-777-6000 Option 1. We are here to help!

Caitlin S
If I could give it 0 stars, I would. I can't log in. It won't let me log in. This has been going on for at least a week.Fix your app, most of my banking is done through online this is ridiculous stop fixing things that aren't broke and start fixing things that are. i've already tried uninstalling and reinstalling it. It does not work period I need to use my banking app. I work nights. It's 12 o'clock at night right now. And I need to pay a bill and thanks to your buggy app, I can't
3 people found this review helpful
VyStar Credit Union
September 12, 2025
Thank you for sharing your feedback, and we are truly sorry for any difficulties. Please be assured your feedback has been shared with the appropriate department as we always strive to improve our Mobile App experience. We recommend calling our Digital Team at 904-777-6000 if you have any issues, they are trained and ready to help you!