RaiPay Raiffeisen bank Srbija

Raiffeisen banka a.d. Beograd

About this app

RaiPay is a banking application by Raiffeisen banka that allows you to add Visa and/or Mastercard debit and/or credit cards issued by Raiffeisen banka for making contactless payments by mobile phone.

It is designed for mobile phones running Android 7 and above and supporting NFC.
The cards you added to RaiPay will always be at your fingertips so you can leave your wallet at home.

A clear history of all the actions you take gives you even more control over your money.
All information can be found at https://www.raiffeisenbank.rs/digitalne-usluge/raipay/


PRACTICAL ADVICE AND INFORMATION
NFC ON
Always make sure that NFC on your mobile phone is turned on before paying.

SETTING RAIPAY AS THE DEFAULT APP FOR PAYMENT
If you set RaiPay as the default app for NFC payments, you will pay by mobile phone
even easier. The benefit: there is no need to run the app when paying. All you need to do is wake up the phone, attach to the terminal and wait for the phone confirmation.

INTERNET CONNECTION
To activate the application and add cards to the application, a data or wi-fi internet connection is required. You do not need to be online when making payments, all you have to do is have your NFC antenna turned on.

PREFERRED CARD
If you have several cards added to RaiPay, set one as the default card from which will be used automatically for all payments. If you want to make a payment from a card other than the default card, just open the application before the payment, choose a different card and then tap the phone to the terminal or reader.

PAYMENTS
You do not need to run the app before payment (if it is set as default for NFC payments). We recommend unlocking the phone before payment (by biometric data, PIN, etc.), then you only need to attach the phone once (for payments up to RSD 10,000). If you forget, the app will ask you to unlock your phone and re-attach to the terminal. For payments exceeding RSD 10,000, you will be asked to enter the application password or verify your biometric data and re-attach your phone to the terminal.


USE ABROAD
RaiPay can also be used abroad for payments at merchants with contactless terminals. The procedure is the same as in Serbia. You will only need to unlock the phone for amounts exceeding the limit set for the country where you are making payments.

For support, please contact us at [e-mail] or call [phone].

Ratings and reviews

I just opened the app, and all my cards are gone... Everything got deleted, why?-Edit, well, all my cards are gone, same as loyalty cards and everything I've saved... But oh well, I've uodated the app back and loaded all cards back, its working fine so far, and I can see pin as well! I love you guys.

When can we expect this horrible app to be replaced with Google Wallet? It gets in the way of paying and takes way more time and steps than necessary to the point where it holds up a line at any store. The cards are almost impossible to add as "bank refuses to digitize them" but can be added to ApplePay and GarminPay without issue. Overall pretty bad experience and I would prefer to have the option of using Google Wallet instead

Every few months the app stops working and you cannot open it, only solution is to reinstall it and load the card info again. This puts you in very very uncomfortable position if you rely on it and do not carry the card all the time.

What's new

Bug fixing and improvement