RaiPay Raiffeisen bank Srbija

Raiffeisen banka a.d. Beograd

About this app

RaiPay is a banking application by Raiffeisen banka that allows you to add Visa and/or Mastercard debit and/or credit cards issued by Raiffeisen banka for making contactless payments by mobile phone.

It is designed for mobile phones running Android 7 and above and supporting NFC.
The cards you added to RaiPay will always be at your fingertips so you can leave your wallet at home.

A clear history of all the actions you take gives you even more control over your money.
All information can be found at https://www.raiffeisenbank.rs/digitalne-usluge/raipay/


PRACTICAL ADVICE AND INFORMATION
NFC ON
Always make sure that NFC on your mobile phone is turned on before paying.

SETTING RAIPAY AS THE DEFAULT APP FOR PAYMENT
If you set RaiPay as the default app for NFC payments, you will pay by mobile phone
even easier. The benefit: there is no need to run the app when paying. All you need to do is wake up the phone, attach to the terminal and wait for the phone confirmation.

INTERNET CONNECTION
To activate the application and add cards to the application, a data or wi-fi internet connection is required. You do not need to be online when making payments, all you have to do is have your NFC antenna turned on.

PREFERRED CARD
If you have several cards added to RaiPay, set one as the default card from which will be used automatically for all payments. If you want to make a payment from a card other than the default card, just open the application before the payment, choose a different card and then tap the phone to the terminal or reader.

PAYMENTS
You do not need to run the app before payment (if it is set as default for NFC payments). We recommend unlocking the phone before payment (by biometric data, PIN, etc.), then you only need to attach the phone once (for payments up to RSD 10,000). If you forget, the app will ask you to unlock your phone and re-attach to the terminal. For payments exceeding RSD 10,000, you will be asked to enter the application password or verify your biometric data and re-attach your phone to the terminal.


USE ABROAD
RaiPay can also be used abroad for payments at merchants with contactless terminals. The procedure is the same as in Serbia. You will only need to unlock the phone for amounts exceeding the limit set for the country where you are making payments.

For support, please contact us at [e-mail] or call [phone].

Ratings and reviews

The app started making issues with my payments. It shows the card not supported message whenever I try to pay. Also, it declines the 1st payment attempt and then it goes through. It embarrassed me so many times.

The app does not work on external display of flip phones (Motorola Razr 60 Ultra here, but its probably the same on others). It seems like the layout gets completely broken, and user is presented with just a blank white screen. This causes major nuisance, as user has to open the phone in order to make a payment. I hope the team can fix this bug soon, even with the flip phones being a minority of the market.

Why block adding cards on google pay/wallet? App itself is okay (can be slow at times), but there's no support for android smartwatches - users should have an option to choose either google pay or RaiPay. Been waiting on smartwatch support for 2 years now

What’s new

- Minor bug fixes