SAC de Herbecon Systems SL

1+
Downloads
Content rating
Everyone
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About this app

Application for managing customer service (SAC) of Herbecon System S.L.

Herbecon SAC is a platform that optimizes online customer service, centralizing information from multiple channels, saving costs and response times and increasing productivity of the company.

It is a complete system of incidents that helps capture, manage and quickly resolve customer requests and support, offering personalized service to each client in resolving incidents where you know who attended and as solved.

Digitizes all applications received through an incident and tracks each application providing relevant customer information thereby reducing response time. You also get expedite activity and increase computer performance support.
It helps organize, with the allocation and reallocation of incidents, priority management, workload and availability of resources.

Locate the work reports, budgets made, and delivery notes or invoices for a particular customer on a given date, plus or scanned documents sent by the client.

Collaborates with private comments that only you and your team can see.
Updated on
Sep 12, 2018

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Files and docs
Data is encrypted in transit
You can request that data be deleted

What’s new

Corrección de ciertos errores.

App support

Phone number
+34952721011
About the developer
HERBECON SYSTEMS SL
desarrollo@herbecon.es
CALLE ONTENIENTE 7 29328 SIERRA DE YEGUAS Spain
+34 692 05 89 08