TrustID Chip Reader

1.3
81 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Scan the chip in your identity document, using the NFC reader on your phone, to complete the TrustID identity verification check.
Updated on
Nov 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.3
80 reviews
Oliver Howard
May 22, 2024
It's awful, you take a photo of your document and it immediately cycles back to get you to take the photo again. I question where these photos are going and if it is secure - given the shocking quality I highly doubt this. As previous reviews have mentioned, this app has one job and failed spectacularly at doing it. One star is generous.
6 people found this review helpful
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TrustID Ltd
June 6, 2024
We're really sorry that you had trouble with the App. The service is secure and you can find details of our privacy policy here: https://www.trustid.co.uk/privacy-policy-data-subjects/. If you'd like to discuss this further or we can help in any way, please get in touch with our team on customer.service@trustid.co.uk or 0118 288 0939
Brandon Mann
February 29, 2024
Would give it negatives if I could. Couldn't scan the chip in my passport. The app then closed itself, and upon opening it again I couldn't resume my upload, so I now have to contact the people who asked me to upload the documents in the first place. Terrible. This app has one function and it fails miserably at it.
6 people found this review helpful
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Rebecca Bhatia
October 9, 2024
didn't work with two different android devices with two different qr codes. Whenever I got to the selfie 'liveness' check despite me altering camera permissions etc I couldn't proceed. complete waste of time.
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What's new

Minor bug fixes and performance improvements.

App support

About the developer
TRUSTID LIMITED
admin@trustid.co.uk
THE BLADE ABBEY STREET READING RG1 3BA United Kingdom
+44 118 228 0939

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