Oliver Howard
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It's awful, you take a photo of your document and it immediately cycles back to get you to take the photo again. I question where these photos are going and if it is secure - given the shocking quality I highly doubt this. As previous reviews have mentioned, this app has one job and failed spectacularly at doing it. One star is generous.
6 people found this review helpful
We're really sorry that you had trouble with the App. The service is secure and you can find details of our privacy policy here: https://www.trustid.co.uk/privacy-policy-data-subjects/. If you'd like to discuss this further or we can help in any way, please get in touch with our team on customer.service@trustid.co.uk or 0118 288 0939
Brandon Mann
Would give it negatives if I could. Couldn't scan the chip in my passport. The app then closed itself, and upon opening it again I couldn't resume my upload, so I now have to contact the people who asked me to upload the documents in the first place. Terrible. This app has one function and it fails miserably at it.
6 people found this review helpful
Rebecca Bhatia
didn't work with two different android devices with two different qr codes. Whenever I got to the selfie 'liveness' check despite me altering camera permissions etc I couldn't proceed. complete waste of time.