A Google user
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Due to software bug the device's bluetooth was disabled. Therefore connection not possible anymore. Reset of device is not working. Can't connect via direct wifi on Android, as alternative to bluetooth. No possibility to connect manually to device. No connection via USB. In summary: Made the device useless. Finally, the helpline helped me to get access via USB using the Netatmo Wizard. After the new setup via USB the device is working again.
1 person found this review helpful
Legrand - Netatmo - Bticino
December 19, 2018
Hello, this is not the experience we want you to have, please contact us on www.netatmo.com/helpcenter, our team of technical experts can help you resolve this situation quickly so you can fully enjoy the Smart Indoor air quality monitor :)
Kate
Netatmo customer service
A Google user
The information collection by the device is good, but the app is pretty ho-hum, and has some pretty inane comments, as though everyone has air-conditioning / humidifiers / de-humidifiers in their home. This would also be better if it connected to the weather station app. Then I could see data from all my collection points in one location. Mayne then, it also might not suggest opening a window for a few minutes because it is too humid and hot inside, when it is far worse outside.
4 people found this review helpful
Zsolt Papp
Good and stable app. I would like to see more options for notifications where I could set the value for notification, ex. in hot summer days 26-26,5C still ok, but I get notificatio even at 26,1 which do not help me, because I do not wqnt to run AC till 27. Maybe for the future more analyze option would be helpful... how fast warming up or cooling down the house in comparation with the external temperature (internet based by location). Many possibilities for a such a smart nice looking device.
2 people found this review helpful