A Google user
Update: Over a year and a half later and still fails to connect every time, despite the leg being serviced multiple times since then. This leads me to believe it's the app that is the issue, and I have yet to be able to find a workaround. Have been unable to pair since receiving it. Have tried two different c legs and two different phones, no dice.
Christopher Rains
Usually the app works well with the occasional connection issue but that doesn't generally happen. Today I went to use Cockpit and I had to agree to the new terms of use which I did. After doing so the bluetooth connection spin indicator to the bottom right would never connect. The bluetooh connection does not appear to be working. I even tried uninstalling the app and renstailing the app but still had the same issue. I gave up on riding the stationery bike at the gym and walked off pissed off.
12 people found this review helpful
Ottobock SE & Co. KGaA
July 15, 2022
To fix the issue which affected you and some other users, we just released a new Cockpit version 2.8.0.71
If you don’t have automatic app updates enabled, please open Google Play and search for the Ottobock Cockpit update.
We sincerely apologize for the troubles this issue has caused you. The Ottobock team
Mike Evans
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Update broke the app. Not able to pair with my leg and the software locks up the phone. Totally unusable. Can't change to any modes. BT sees leg but will not pair with it any longer. Phone is a Samsung S10+. Lost all my modes and I'm not able to put them back. I guess it's a good thing that the leg is set to normal so I can walk.
27 people found this review helpful
Ottobock SE & Co. KGaA
August 27, 2020
We have just released an update (2.4.83) for the Cockpit app on Google Play, which fixes the connection issue that could happen with the last app version. By installing this update you no longer have to reduce or turn of the power saving setting on the phone.
We apologize for the inconvenience this issue may have caused you. The Ottobock team