A Google user
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I like the app and the various features. i think it will be a useful tool. However, I'm surprised no one had noticed the algorithms were not visible. In fairness, once I let Support know, they went right to work on it. Quality Control identifying the issue ahead of time would have made my purchase experience better. I hesitated to purchase the Emergency 5 Minute Consult because of the glitch. I would also suggest support access on weekends. Otherwise, I'm satisfied with my experience. S
57 people found this review helpful
Unbound Medicine, Inc
February 26, 2019
Thanks for using the app and for your feedback. We take quality control and app stability very seriously, however every once in awhile issues can slip by so we rely on our users to report problems. When the do, we try to respond as quickly as possible. Thanks again for your help!
A Google user
THIS APP IS A SCAM! Paid for the app, apparently their was a bug or something because after paying it i was not able to access the content. contacted unbound and took them forever to respond to me. When they finially did, they didn't offer me any solution and just refunded me. Then had the nerve to say they were going out of their way to help me, by offering me a 10% discount. When on their webstore, they are offering a 10% discount. This app and their customer service don't deserve even 1 star!
63 people found this review helpful
Darya Naumova
This is a scam app that is trying to pass for DSM-5. You do not have insight into the content of the app until you purchase. The app does not actually have any information on DSM diagnoses or diagnostic criteria. However, because the icon of the app, the title, and the cost, are very similar to the true DSM app, this app is easily misleading.
3 people found this review helpful
Unbound Medicine, Inc
July 8, 2024
Our DSM-5TR content comes directly from the American Psychiatric Assoc. (APA), ensuring its accuracy & reliability. To help users make informed decisions, we offer a free preview which provides a glimpse of the content. If you have any questions, our Support team is here to help. We are committed to ensuring that our app meets your expectations.