Purolator

Purolator Mobile app

About this app

Get estimates, schedule pickups, create and track your shipments.

Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule.

Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime.

Purolator’s Mobile App features:

NEW! Create a Shipment
Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres.

Shipment Tracking
Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered.

Estimates and Transit Times
Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs.

Schedule Pickups
Schedule a convenient time for Purolator to pick up from your location.

Location Finder
Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience.

Proactive Notifications
Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips.

Support
Contact us directly by calling or emailing Customer Service.

Ratings and reviews

The app is buggy. It does not register that someone is trying to input a tracking number. It will not allow you to even rate the app from the prompt when you have not used it for a while. The scan option won't work so even if you can not type in the tracking number you should be able to scan it. I just updated it and it still has the same issues. It needs to be worked on.

Worst mailing service ever. After waiting for a week, Delivery guy shows up on my street, doesn't leave his van, and updates that I'm not available, Delivery unsuccessful. The worst is their customer service couldn't do anything about it. Its 8am, he's probably still around and they say i can either wait for 4 days or come pick it up 1h away. I don't recommend at all.

This is not a delivery company. The drivers don't ring the doorbell or buzzer, but instead just go from home to home sticking pre-written "We're sorry we missed you" notices to doors. I have opened my door after hearing them on the porch and had to wave down the driver as he booked it back to his truck. They may as well not waste time loading their trucks, as they are clearly determined not to deliver any packages. Avoid at all costs.

What's new

Location/map accuracy updated
Bug fixes