The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride.
With the SMART Train Mobile Tickets app, you can:
¡ Purchase one-way or round-trip tickets
¡ Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or
a passenger with disabilities
¡ Pay a single fare or multiple fares for a group of riders
¡ Store multiple tickets on your phone for future use
¡ Activate tickets
¡ Register your debit/credit card in our secure system
IMPORTANT REMINDERS:
¡ You need an account to use mobile tickets. An account only requires an email &
password
¡ Once you purchase your ticket it will appear in your "ticket wallet"
¡ Activate your ticket shortly before boarding the SMART Train
¡ If you purchased multiple tickets remember to activate all of them. Tickets are displayed
in order of activation. Swipe to advance to the next ticket
¡ Be prepared to show your active ticket(s) to SMART personnel
¡ Keep an eye on your battery level. You are held responsible for having a mobile phone in
good working order and usable prior to boarding. If your mobile phone is inoperable you
must use some other payment method for the journey
¡ Mobile tickets do not need cell phone or WiFi services to be activated. However, you do
need connectivity during the purchase of the ticket.
¡ Mobile tickets are valid for 90 minutes after activation
¡ Mobile tickets that have been purchased, but not activated, will expire after 30 days
¡ Transfer credits are not available via the SMART mobile ticket app
¡ If you lose or purchase a new device you can transfer any valid, unused tickets to a new
device.
SMART POLICY ON REFUNDS:
¡ Generally, SMART does not issue refunds on mobile products
¡ In the case of extenuating circumstances, customers can submit a refund request
¡ Refund form can be found on: www.SonomaMarinTrain.org
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