ICC Manager
১০+
ডাউনল’ড
সকলো
info
এই এপ্টোৰ বিষয়ে
ICC Manager app is part of the CC Suite platform allowing your customer service to work where ever they are.
CC Suite is a high availability and feature rich contact center and customer case management platform, that goes far beyond standard solutions due to its embedded machine learning and customer feedback functionalities. It excels in all customer service needs and also includes powerful outbound campaign management tools.
ICC Manager app features
- Agent state management (free / working / busy)
- Routing customer service phone calls to a mobile phone
- Calling from customer service phone number
In order to use ICC Manager app, company needs to have the CC Suite platform in use. More information on https://aiworks.twoday.fi/
CC Suite is a high availability and feature rich contact center and customer case management platform, that goes far beyond standard solutions due to its embedded machine learning and customer feedback functionalities. It excels in all customer service needs and also includes powerful outbound campaign management tools.
ICC Manager app features
- Agent state management (free / working / busy)
- Routing customer service phone calls to a mobile phone
- Calling from customer service phone number
In order to use ICC Manager app, company needs to have the CC Suite platform in use. More information on https://aiworks.twoday.fi/
আপডে’ট কৰা তাৰিখ
বিকাশকৰ্তাসকলে আপোনাৰ ডেটা কেনেকৈ সংগ্ৰহ আৰু শ্বেয়াৰ কৰে সেয়া বুজি পোৱাৰ জৰিয়তে সুৰক্ষা আৰম্ভ হয়। ডেটাৰ গোপনীয়তা আৰু সুৰক্ষা প্ৰণালী আপোনাৰ ব্যৱহাৰ, অঞ্চল আৰু বয়সৰ ওপৰত ভিত্তি কৰি ভিন্ন হ’ব পাৰে। বিকাশকৰ্তাগৰাকীয়ে এই তথ্যখিনি প্ৰদান কৰিছে আৰু সময়ৰ লগে লগে এয়া আপডে’ট কৰিব পাৰে।
এপৰ সমৰ্থন
বিকাশকৰ্তাৰ বিষয়ে
Twoday Oy
support.DDP.fi@twoday.com
Keskuskatu 3
00100 HELSINKI
Finland
+358 40 5952735
