LiveAgent

Quality Unit

এই এপ্‌টোৰ বিষয়ে

LiveAgent is a multi-channel help desk system used by thousands of companies worldwide. Support your customers over all communication channels - email, chat, Facebook, Twitter, phone, web, forums and more from one place!

LiveAgent for Android - Full customer support in your hand. Chat with your customers, solve tickets and be more productive on-the-go!


Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket

IMPORTANT NOTICE:
Even though it's possible to install this app on Android version 4.X, we're sorry but the application is no longer supported on this OS version.

LiveAgent server side supported version:
5.17.23.1 or higher

নতুন কি আছে

- preventing screen-off while active chat is opened
- fixed format of system message
- fixed downloading attachments
- fixed creating new ticket
- fixed notifications
- performance improvements
- security fixes
- updated translations