Intelligent Service Management
৫ হাজাৰ+
ডাউনল’ড
সকলো
info
এই এপ্টোৰ বিষয়ে
Service Desk app has been designed for Analysts and Self service users.
Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device.
Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalogue
• Attach an image to a ticket
• Use speech-to-text feature to enter text
• View existing filters created on Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
Service Desk App is available on both Android and iOS devices
This Service Desk App also can be called as Intelligent Service Management (ISM),
Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device.
Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalogue
• Attach an image to a ticket
• Use speech-to-text feature to enter text
• View existing filters created on Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
Service Desk App is available on both Android and iOS devices
This Service Desk App also can be called as Intelligent Service Management (ISM),
Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
আপডে’ট কৰা তাৰিখ
বিকাশকৰ্তাসকলে আপোনাৰ ডেটা কেনেকৈ সংগ্ৰহ আৰু শ্বেয়াৰ কৰে সেয়া বুজি পোৱাৰ জৰিয়তে সুৰক্ষা আৰম্ভ হয়। ডেটাৰ গোপনীয়তা আৰু সুৰক্ষা প্ৰণালী আপোনাৰ ব্যৱহাৰ, অঞ্চল আৰু বয়সৰ ওপৰত ভিত্তি কৰি ভিন্ন হ’ব পাৰে। বিকাশকৰ্তাগৰাকীয়ে এই তথ্যখিনি প্ৰদান কৰিছে আৰু সময়ৰ লগে লগে এয়া আপডে’ট কৰিব পাৰে।
তৃতীয় পক্ষৰ সৈতে কোনো ডেটা শ্বেয়াৰ কৰা নাই
বিকাশকৰ্তাই ডেটা শ্বেয়াৰ কৰাৰ বিষয়ে কেনেকৈ ঘোষণা কৰে সেই বিষয়ে অধিক জানক
এই এপ্টোৱে এই ধৰণৰ ডেটা সংগ্ৰহ কৰিব পাৰে
ফট’ আৰু ভিডিঅ’ আৰু ফাইল আৰু নথি
ডেটা ট্ৰেনজিটত এনক্ৰিপ্ট কৰা হয়
আপুনি ডেটা মচিবলৈ অনুৰোধ কৰিব পাৰে
নতুন কি আছে
Bug fixes and improvements